Both our Boscombe and Ashley Cross restaurants are wheelchair accessible. At Boscombe, wheelchair access is via the main entrance. At Ashley Cross, please use the door to the left of the main entrance. Please let us know if you require assistance when making your reservation so a staff member can be on hand to help.
Our cafés are dog friendly until 6pm each day, with manager’s discretion. Please click here to see our Canine Code.
Yes – open the app any time.
No. You can collect a maximum of one Passport stamp per visit, regardless of how much you spend – however, we do keep track of your overall spend total and will reward you on this too when you hit certain spend milestones.
No — one stamp per visit, however much you spend above £15.
Yes! Please feel free to visit for coffee/drinks only – you’re more than welcome.
Yes, you can save up rewards and use them all at once!
At Flamingo Café Bar, we strive to provide the best experience for all our guests. To ensure we can accommodate everyone and manage our resources effectively, we have implemented the following cancellation policy for reservations of 6 or more people:
- 24-Hour Cancellation Notice: If you need to cancel your reservation for a table of 6 or more, please do so at least 24 hours before your scheduled booking time.
- Cancellation Fee: For cancellations made within 24 hours of the booking for tables of 6 or more, a fee of £10 per person will be charged to the card provided at the time of booking.
- No-Show Policy: In the event of a no-show for tables of 6 or more, the same cancellation fee of £10 per person will apply.
We appreciate your understanding and cooperation in helping us serve you and our other valued guests better.
If you have any questions or need further assistance, please do not hesitate to contact us.
Thank you for choosing Flamingo Café Bar. We look forward to serving you soon!
We welcome children of all ages. Please do count them (including babies) into your final party size. If you would require a high chair or space for a pushchair, please specify this at the time of booking.
To ensure dining experiences are enjoyable for all guests in our restaurant we do not allow party decorations or balloons. However, if you’d like to have a celebration cake, we’d be happy to help. Just let us know at least 48 hours before your booking and we’ll talk you through the available options. You are, of course, more than welcome to bring your own celebration cake with you. Due to health and safety regulations, we won’t be able to serve it to you, but we can present it at your table after your meal and keep it aside for you to take with you when you leave.
Before you pay – have the app open and ready when you ask for the bill.
Yes – once unlocked, a reward is valid for 30 days. Redeem it within that window or it will expire.
Yes – once unlocked, a reward is valid for 30 days.
We want everyone to feel comfortable and enjoy their visit, so we ask that all guests follow a few simple dress guidelines. We appreciate that fashion moves fast and styles vary — just bear in mind that entry is always at the discretion of our management team.
Here’s what to keep in mind before you arrive:
- Tops on at all times, please
- Stag and hen fancy dress is a firm no from us — save the costumes for later in the evening!
Visiting us at Boscombe? As we’re right by the beach, a couple of extra things to bear in mind:
- Please leave the beachwear at the beach — no visibly revealing swimwear inside
- A quick change out of wet shorts before you come in goes a long way
- Give those sandy feet a shake before stepping through the door
You can amend your booking by contacting our team at hello@flamingocafes.com or by calling the venues direct. One of our team will then be in touch to confirm your amendments.
by the sea, Boscombe spa 01202 790 543
by the green, Ashley Cross 01202 092 280
Spend £15 or more in a single visit and show your Flamingo Passport at the till when you pay. One stamp per qualifying visit.
Simply download the Club Flamingo app, create your account and your digital Flamingo Passport will be ready to go. It’s completely free to join and your first stamp is on us!
Download the Flamingo app and create an account with your name, email and mobile number. Your digital Flamingo Passport is created automatically.
Once you hit a milestone, the reward appears automatically in your Flamingo app. Show it to your server when asking for the bill.
Open My Rewards in the Club Flamingo app and show your available reward to a member of our team when you visit. They’ll take care of the rest.
From the account/profile section of the app.
Every time you visit Flamingo and spend £15 or more, you’ll earn one stamp in your Passport. Simply present your membership ID code when paying so we can add your visit.
Every third visit unlocks a reward, with something waiting for you after visits 3, 6 and 9. You’ll find your available rewards inside the app, ready to redeem on your next escape to Flamingo.
No. Your Passport is tied to your account, not your device. Log in on a new phone and everything’s still there.
Yes – Club Flamingo is open to customers aged 18 and over only, as some rewards may include alcoholic drinks.
While we always do our very best to fulfil our guests’ requests, all tables are allocated on arrival and can’t be guaranteed in advance.
Flamingo café bars welcome walk-ins from 9am ’til late, 7 days a week. Reservations are not necessary, however, there can be a wait for tables at peak times. If you’re unable to reserve a table online for up to 8 guests, please do come along anyway and we’ll get you seated as quickly as possible. For tables of 9 guests or more, please contact the venues direct.
by the sea, Boscombe spa 01202 790 543
by the green, Ashley Cross 01202 092 280
3 stamps – £5 off your next visit
6 stamps – £10 off your next visit
9 stamps – £15 off your next visit
Club Flamingo is Flamingo Cafes’ loyalty programme. Every visit earns you stamps on your digital Flamingo Passport, and those stamps unlock real rewards — money off your next visit.
Passport holders will also receive member-only gifts and giveaways, invitations to exclusive events, and an annual birthday treat – with more surprises along the way.
Both Flamingo Cafes sites – Ashley Cross and Boscombe Spa. Stamps and rewards work across both.
